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"We wish to commend Mr. Fred Johnson, Mr. Anthony Marconi and Gina Salvi for their fine work in assisting us with the installation of our new Transfer Switch. On Thursday, December 31, 2015 at approximately 9:30 am, Mr. Tony Marconi arrived at our home to install a transfer switch for our portable generator. We were struck with the complexity of this installation and with his knowledge of what to do. It did not take long for us to have complete confidence in him. When he finished, he checked all the connections more than once and tested the switch. Everything operated correctly. We are pleased with Tony's work. He not only demonstrated he knew what he was doing, but also that he was very patient with us as we had a number of questions along the way. The Wire Guys really know their business! We were also pleased with Mr. Fred Johnson who visited with us twice providing excellent information and answering all of our questions. He too was knowledgeable, courteous, thorough and professional. He was also prompt in returning our calls even after the installation. In calling your company a number of times, we spoke with Gina Salvi who was most patient and courteous. We are sure you already know how fortunate you and your company are to have Tony, Fred and Gina working for you. Thank you very much for the fine work you do in helping your customers to make it through power outages with less stress and strain."
— Barry & Kathryn, Bath
"From the first moment I called, Carey set the standard for the customer oriented service I received from everyone at Arc Electric. Carey's cheerful voice immediately set a positive first impression of Arc Electric. I learned from Fred that your organization would work with me to accommodate my special request to maintain the integrity of the beautiful log home I bought in Bear Creek. Fred was always prompt to respond to my questions and requests. My Generac was installed on a cold rainy day in December 2013. Young Tony was the electrician who has the quiet assurance and confidence in his skills uncommon in someone so young. He worked with the customer's specification for underground wiring and panel box placement. I was ready for the install thanks to the planning work with Fred. I have had experience with union electricians on one other occasion and was impressed then with their dedication to quality and supporting the customer in achieving an installation under rigid time constraints. Tony exhibited that same enthusiasm to deliver quality. After the successful install, Tony made sure all electrical functions in the house were whole. That's when he discovered the well pump was not turning off. Tony stayed with the problem for two hours, calling his network of electricians for support. The culprit was a faulty relay. Somehow Tony solved the problem and left the customer happy. The problem was not Tony's and he could have left me to find a plumber to resolve the issue. Without hesitation, he worked the problem to solution. An outstanding performance representing your organization. Working with your accounting people was similarly refreshing in speak with friendly, interested staff. I will be posting comments to Angie's List. I would be happy to use this email to you if that is okay. Thank you for the leadership you bring to your company and to your employees."
— John, Bear Creek Twp.
"Always a great job—no matter who comes. Thanks for letting the dog out! Now that's service!"
— Val, Hazleton
Clean as when they got here
"I wanted to tell you how pleased I was with the work The Wire Guys did in our home. I was amazed at how they were able to come and install seven recessed lights in an older kitchen that we are updating and they did it all in one day. They left my house looking as clean as it was when they came but much nicer with the recessed lights. Jack and Zack are such gentlemen and I would have them back in my home anytime."
— Maureen, Bloomsburg
"We would never trust anyone as much as you to be there for us when we need you!!!! The best part is you are not just electricians...to us you are friends!"
— Pam & John, Sugarloaf
"Your workers were terrific. You should be very happy with their work and how they represent your company. They are excellent ambassadors. The inspector was pleased and also said you have a very good reputation."
— Jeff, McAdoo
Meticulous & delightful
"This is the 2nd job you did for us. You are meticulous with everything you do, exceptional work. Your receptionist was delightful! "
— Hattie, Lake Harmony
"All 3 people were courteous, efficient, conscientious, diligent and friendly. I was extremely pleased with everything."
— Cheryl, Freeland
"Everyone was helpful and informative. We appreciate the explanations offered - and the courtesy."
— Margaret, Hazle Twp.
Knows his stuff
"Your technician is a great asset. Great service - he knows his stuff and how to get the job done. Great service."
— Frank, Eagle Rock
For more testimonials check us out on AngiesList.com.
To schedule a visit, contact (888) 459-3345 or firstname.lastname@example.org